what is the shipping process?

Once you head to checkout, you can chose your shipping/colection or delivery options. You'll be charged according to your choice.
The orders then take 2 to 5 working days to process and dispatch. 

How long do the soaps last?

They can last anything from 3 weeks to 2 months, depending on the bar you chose, and how you care for it. Keeping it in a soap dish between uses, allowing to fully dry, will keep it dry and hard and keep for longer. 

My cream/body butter melted, now what?

Please don't panic. You can just pop it in the fridge for a bit of time, usually 30 min to 1 hour does the trick, gently stir it, and your cream is back. Melting is normal in natural skin care, especially if the cream has no beeswax. Velvet body butter is a perfect example of this, as it contains Monoi oil, melting and setting with different room temperatures will be its normal behaviour. If you have any further questions click the button bellow and email me.